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Privacy policy

Last updated on December 27, 2020

This website is owned, and its content created, by Flex Boots USA. You should not access, browse or use this website unless you agree to be bound by our terms and conditions. This privacy policy statement explains how Flex Boots USA website collects, uses, discloses, and manages the data of its visitors and customers. Our visitors’ privacy is important to us and we take is very seriously.


What type of information we collect and how

We receive, collect and store any information you enter on our website or provide us in any other way, such as via telephone, email or letter. We also collect personal information from you if you participate in any offers, promotions or other marketing activities, or if you fill out our online contact form on this website. We may also collect personal information provided to us lawfully by third parties including social media platforms such as Instagram, Facebook and Google.

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

We may use and store information about your location if you give us permission to do so ("Location Data"). We use this data to provide features of our service, to improve and customize our service. You can enable or disable location services when you use our service at any time by way of your device settings.


Use of cookies and other tracking tools

We use cookies and similar tracking technologies to track the activity on our services and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our services.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

Examples of cookies we use:

  • Session Cookies. We use Session Cookies to operate our services.

  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

  • Security Cookies. We use Security Cookies for security purposes.

  • Advertising Cookies. Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix privacy policy or by Flex Boot privacy policy. Click here to view Wix’s information about which cookies are stored on your computer. 


Why we collect such data

We use the collected data for various purposes:

  • To provide and maintain our services

  • To notify you about changes to our services

  • To allow you to participate in interactive features of our service when you choose to do so

  • To provide our users with ongoing customer assistance and technical support

  • To gather analysis or valuable information so that we can improve our services

  • To monitor the usage of our services

  • To detect, prevent and address technical issues


To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information


How we store, use, share and disclose data

Our company website is hosted on the platform. provides us with the online platform that allows us to market (or sell) our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

In order to conduct our business and deliver services, we may share your personal information with selected and trusted service providers, such as legal and accounting services, data storage, payment processors and technical services overseas. We will never sell or disclose your data to third parties or anybody that is not directly linked with Flex Boots or the delivery or our products and services.


Links to other sites

Our services may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.


How we communicate with you

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.


How you can withdraw your consent

If you would like to: access, correct, amend or delete any personal information we have about you, please contact us at Please note that deletion of your personal data may affect any services we are due to provide for you, and may prevent us from fulfilling those services. Please allow up to 30 days for your request to be processed.


Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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